What is CrossModel?
CrossModel is a multi-model API gateway for developers. Use one API key and one OpenAI-compatible interface to call multiple leading models, and manage your balance, API keys, usage and billing from a single console.
Help
Frequently asked questions
The most common questions before you start using CrossModel. Pricing follows the models catalog; for product feedback or model requests, just email us.
Is CrossModel compatible with the OpenAI API?
Yes. Existing OpenAI SDK code usually only needs its base_url and API key swapped. Chat Completions, model listing and streaming are the first compatibility priorities.
Where can I see pricing?
Model prices are listed on the Models catalog. Prices are per 1M tokens and distinguish input, output, cache-read and cache-write token types.
Subscription plans or pay-as-you-go?
Currently prepaid balance with usage-based billing. You top up a balance, then pay for the models and tokens you actually use — no fixed plan required.
Am I charged for failed requests?
Generally, if a request fails due to a model-provider error or a gateway error, it is not billed as a successful request. The balance ledger and usage records in your console are authoritative.
Which payment methods are supported?
Top-ups go through Stripe. You can pay by card (Visa, Mastercard, American Express) or Alipay. Your balance is always denominated in USD. A saved card can be reused for one-tap top-ups, while Alipay is a one-time method and can’t be saved. The minimum top-up amount is shown on the billing page in the console.
Should I pay in USD or my local currency?
At checkout, Stripe may show the amount in your local currency (for example CNY) using a converted rate that includes a 2–4% conversion fee, so it can look higher than the day’s market rate — this applies to both card and Alipay. If you switch the currency selector to USD, you pay the original USD price and the conversion is left to your card’s issuing bank or your Alipay wallet — usually closer to the market rate, though a card may add a foreign-transaction fee. The cheaper option depends on your card, wallet and region, but choosing USD generally avoids the extra Stripe markup.
Will my request data be used to train models?
CrossModel does not use your request content to train models, nor share it with unrelated third parties. Production logs do not retain request bodies. To complete a call, we forward the necessary request content to the model provider you choose; that provider’s data-handling rules are governed by its own terms.
Can I use Claude Code, Cursor or the OpenAI SDK?
Yes. We provide setup notes for common tools — see the integration guides. Most tools only need an API base URL, an API key and a model ID.
Do you support streaming, tool calls and multimodal input?
Yes — SSE streaming, function calling / tool use, and vision / image input. Capabilities vary by model and endpoint, so refer to the labels in the Models catalog and the corresponding docs.
How do I report an issue or request a new model?
Email us at feedback@crossmodel.ai. Including the model ID, request time, error message or the model name you’d like added helps us investigate.