Service fee on top-ups
When you add funds to your CrossModel balance, a flat 5.5% service fee is added to the amount you enter. It's shown as a separate line at checkout, so you always see it before you pay.
Why we charge it
CrossModel does not mark up model prices. You pay the exact per-token rate listed in the models catalog — the same rate you'd pay the provider directly.
That leaves the cost of moving money. Every top-up goes through Stripe, which charges us a processing fee on each payment — card fees, international-card surcharges, currency conversion, and the like. On a typical international card payment this can run close to 5–6% of the amount. The service fee exists solely to cover that cost so that recharges aren't a loss-making operation. We don't profit from it.
How it's calculated
The fee is 5.5% of the amount you enter, rounded to the nearest cent. There is no minimum fee — but the minimum top-up is $10.
| You enter | Service fee (5.5%) | Total charged | Lands in your balance |
|---|---|---|---|
| $10 | $0.55 | $10.55 | $10.00 |
| $20 | $1.10 | $21.10 | $20.00 |
| $50 | $2.75 | $52.75 | $50.00 |
| $100 | $5.50 | $105.50 | $100.00 |
The amount you enter is exactly what lands in your balance. The fee is added on top — your card or Alipay is charged the total.